1. Order Processing Time 📦
    All orders are processed and prepared for shipment within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: Processing time may be extended during peak seasons or promotional periods.

  1. Shipping Rates and Delivery Estimates 🚚
    We strive to deliver all orders within a short, reliable timeframe.

Shipping Type Estimated Delivery Time (After Processing) Cost
Standard Shipping 1–5 business days Calculated at Checkout

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Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout based on the weight of your items and your location.

Delivery Guarantee: While we aim for delivery within 1-5 business days, occasional delays due to carrier issues, weather, or high volume are outside of our control. We are not responsible for delays once the shipment has been handed over to the carrier.

  1. Shipping Confirmation and Order Tracking
    Once your order ships, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
  2. Accurate Shipping Address 🏠
    The customer is responsible for ensuring the correct shipping address is entered at checkout. If the package is returned to us due to an incorrect or undeliverable address provided by the customer, you will be responsible for the original shipping charges, any return fees, and the cost to reship the package.
  3. Local Delivery and International Shipping 🌍
    Local Delivery: Take 1-2 days
  4. Damaged or Lost Orders
    If your order arrives damaged, please contact us immediately at magikgreens@gmail.com with your order number and photos of the item’s condition and the packaging. We address these on a case-by-case basis.

If your order is marked as delivered but you have not received it, please check with your neighbors and local post office. If the issue persists, contact us for assistance.

Contact Information
For any questions about your order or our shipping policy, please contact us:
Email: magikgreens@gmail.com